N.Y. Connects/ Office for the Aging

Choices for Seniors

Contact: Michelle Breen, Director

355 West Main Street 3rd Floor (Location of office) (Effective May 18, 2016)
355 West Main St., Suite 447 (Mailing address)
Malone, NY 12953
Phone: 518-481-1526 or 518-481-1660
Fax: 518-481-1635
Email: frankofa@franklincony.org
Website: https://www.facebook.com/Franklin-County-Office-for-the-Aging-1410177429291124/



  • Michelle Breen Director 518-481-1659 
  • Kim Phillips (In Home Care Coordinator) 518-481-1523
  •  Kysle Denny (In Home Care Program Assistant) 518-481-1547
  •  Kayleigh Green (In Home Care Program Assistant) 518-481-1524
  •  Vicky Bonno (In Home Care Program Assistant) 518-481-1561
  •  Tara Gonio (In Home Care Program Assistant) 518-481-1522
  • Mandy Jarvis (Aging Services Specialist) 518-481-1533
  • Kayla Johnson (Case Manager) 518-481-1569
  • Sarah Weilacher (Case Manager) 518-481-1527
  • Marcie Spaulding (Nutrition Program Manager) 518-481-1118
  • Denise Young (Principal Account Clerk) 518-481-1530
  • Carrie Fountain (Account Clerk) 518-481-1895
  • Wendy Slocum (Office Manager) 518-481-1660 or (518) 481-1526 
  •  HEAP 518-481-1103


Our mission is to promote independence and dignity for all people age 60 and over by providing information and assistance and a variety of related support services as needed. To find out more about our services, click on any of the items listed below. 

N.Y. Connects Information and Assistance
Expanded In Home Services for the elderly
Home Delivered Meals
Congregate Meals 
Personal Emergency Response System
Health Promotion
Energy Services
Health Insurance Counseling and Assistance Program
Project Lifesaver

Hours of Operation:

Monday through Friday, 8 a.m. to 4 p.m.



From the Office for the Aging - Closure of Adult Centers 3/15/2020


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Benefits Assistance

Case Management and In-home Assessment

Congregate Meals

Expanded In-Home Services for the Elderly Program (EISEP)

Family Caregiver Support & Respite Services

HIICAP - Health Insurance Information, Counseling & Assistance Program

Home Delivered Meals

Home Energy Assistance and Residential Repair

N.Y. Connects (Information, Referral and General Assistance)

Legal Services

Recreation, Education and Health Promotion Activities