fullMalone Pavilion
Photo Courtesy Franklin County Tourism
Veterans Services Agency

Contact: Jason Murray

355 West Main Street, Suite 200
Malone, NY 12953
Phone: 518-481-1540
Fax: 518-481-1623
Email: jmurray@franklincony.org



To provide assistance and support to veterans and their dependents in obtaining the maximum benefits due them under federal, state and local laws.

We welcome the opportunity to help any of our veterans or dependents navigate the bureaucracy of the Department of Veterans Affairs. We strongly recommend that you take advantage of our services to avoid the consequences of improperly filed claims and to ensure that you receive all of the benefits that you have earned.

Services Provided

We act as a representative for claimants when dealing with the Department of Veterans Affairs and assist in the development and application

process for possible benefits, including claims for:

  • VA compensation for service connected disabilities
  • Compensation to family members for service connected disabilities
  • Non-service connected disability pension
  • Death pension for surviving dependents
  • Medical Care
  • Burial benefits and grave markers
  • Life insurance
  • Education and vocational rehabilitation
  • Home loan guarantee
  • Military Records
  • Real property tax exemption
  • Blind annuity

We also prepare and submit appeals to VA decisions.  We will follow any claim through to the final disposition.


VA Regional Office
Phone: 1-800-827-1000

VA Education
Phone: 1-888-442-4551

Saranac Lake VA Clinic
Phone: 518-626-5237

Plattsburgh VA Clinic
Phone: 518-561-6247

VA Medical Center (Albany)
Phone: 518-626-5000

Retirement Services (Fort Drum)
Phone: 315-639-6522

ID Cards (Fort Drum)
Phone: 315-772-5149