This page acts as a central location for Franklin County's Covid-19 information and guidance. Check back here for regular updates to case statistics, and public communications from county officials. Please use the menu for guidance on specific topics.

For information and assistance, please contact the COVID-19 Call Center at 518-481-1111 or via email at Call Center hours are 8:00 AM - 4:00 PM Monday-Friday.  Hours on December 24th (Christmas Eve) and December 31st  (New Year’s Eve) will be 8:00 AM - 4:00 PM. The call center is closed on weekends (Saturday and Sunday), and holidays.

Hyper-Reach Notifications

The Hyper-Reach Notification Service allows citizens to receive notifications in the event of local emergencies or community alerts. To receive this notifications via your cellphone, follow this link.

COVID-19 Vaccination Clinics

Franklin County Public Health Department announces a vaccination POD (point of dispensing) will be held in Malone on Friday, April 16th, at Holy Family School, located at 12 Homestead Park in Malone, NY. This POD is open for all New York State residents 18 and older. It is by appointment only. if you are eligible for the vaccine you can sign up using this link.

Vaccination sites will vaccinate individuals 16 and older or 18 and older based on the vaccine they are administering:

  • Johnson and Johnson (Janssen) and Moderna vaccine are approved for those 18 and older.
  • Pfizer is approved for those 16 and older. 
Currently, Pfizer is administered at state-run sites which means those 16 and 17 years of age must be vaccinated there.  The closest state-run sites are in Plattsburgh and Potsdam. 

New York State is conducting COVID-19 vaccine clinics 7 days a week for eligible New Yorkers. Locally, two sites are available at SUNY Potsdam and Plattsburgh International Airport. If you are eligible for the vaccine you can sign up at

Pharmacies in New York are offering the COVID -19 vaccine to those 60 and older, P-12 faculty and staff, and childcare workers. 

COVID-19 Vaccination Waiting List
Currently Franklin County Public Health is not offering the Pfizer Vaccine.
Franklin County has created an online form by which you can sign up to be added to our vaccination waiting list. Individuals on the list will be contacted by Franklin County Public Health as vaccines become available. You can sign up to be added to the waiting list here.


Covid-19 Cases are increasing in Franklin County. In order to reduce the spread of infection:
Reduce Gathering Sizes.
Comply with the face covering requirements of New York State.
Socially distance 6 feet and wear your face covering.
Wash hands with soap and water or use hand sanitizer.
Clean and disinfect surfaces.
Driver or ride share - keep face covering on in car or bus.

A chart showing total diagnostic tests over 60 days and the seven day average positivity rate over 30 days. A chart showing active COVID-19 cases over 60 days.

COVID-19 Case Statistics As of 04/14/2021 :

Daily Statistics:

  • New Positives: 4
  • New Probables: 0
  • Active Cases: 44
  • Community Active: 42
  • DOCCS Inmate Active: 2
  • Positivity Rate (04/12): 2.76%*
  • 7-day Average (04/12): 1.54%*
  • New Deaths: 0
  • New Recovered: 3
  • Individuals in Isolation/Quarantine: 148
Active Cases By Correctional Facility:
  • Bare Hill Correctional: 0
  • Franklin Correctional: 2
  • Upstate Correctional: 0

Cumulative Totals:

  • Cases: 2573
  • Confirmed Positive: 2442
  • Probable: 131
  • Deaths: 16
  • Recovered: 2513
* Positivity and testing statistics generated from NYS Department of Health COVID-19 Tracker (
As Of 1/04/2021, only active positive cases for correctional facilities reported directly to the Franklin County Department of Public Health are included in the active case counts and isolation numbers. Breakdowns of verified active cases for each correctional facility are provided for reference.

Franklin County Quarantines and Isolations By Town
COVID Franklin County Township Map